Discover how Management Systems can be used to transform your business
By improving your Quality, Environmental and Health and Safety Management Systems you are improving your business. By making Management Systems a key part of everyday life it means you save time and money while increasing quality, employee motivation and customer satisfaction.
We believe that your management system should be as unique as you are. We care that you get great value out of our service and work hard to make sure this happens. To do this we work with you to come up with management systems suited to you and your culture
Far too often quality and other system manuals are dusty, unused paper copies stuck on a top shelf somewhere or in a folder on the server no one looks at. We love to change that. Making the quality, environmental and H&S manuals, procedures and systems easily understood and used by everyone in your business.
With over 20 years in System Management related roles, we have a wealth of experience in a wide variety of industries including warehouse & distribution, IT and telecoms, manufacturing, engineering, science, construction, charities and even funeral homes! We have managed systems, trained people in them and carried out consultancy for sole traders, small and medium-sized companies and even a few corporates.
Having worked with a wide variety of small businesses, we understand what your needs are. You need a system that works for you, not a standard mandated on you in a way that does not help you grow. You need someone to help guide you through the requirements and how they can be applied practically in your business within your budget. You need to work with your consultants who are friendly, approachable and understands the uniqueness of your business. If this sounds different to your average systems consultancy it is because we are different and proud of it. Let us help you get the systems you need in a way you want.
So you have grown and are now a medium-sized business. You still need a system in place that reflects your uniqueness and your budget. You need a robust system in place to make sure you are meeting all your legal requirements for health and safety to environmental. You also need someone who can deliver training to your employees, so they understand what they need to do and more importantly why. You need a partner to work with you, enabling you and your employees to improve your business.
Really efficient – project completed in less than one month. Listened and understood all our processes. We were expecting to have ISO processes mandated on to us, but she did a great job of integrating our existing processes into ISO. Reviewing processes also enabled efficiency improvements, especially for front end Customer management process. Would definitely recommend.
Ellen was a vital part of our ISO9001 certification, without her we would not have achieved it. ISO9001 is the driver for Hollowells moving forward with business improvements, Ellen’s methodical approach to understanding current business practices, and identifying areas for improvement proved invaluable. Hollowells is a family business, the funeral industry is unique and is foreign (as well as a little bit scary) to many people. Ellen was able to apply her skills objectively and sensitively to achieve the desired results, even where initially there was a certain amount of resistance.”
Ellen rescued my belief in the ISO 9001 standard, changing our old manual from a QMS supplier from being a huge boring doorstop into a tailored document that reflected our company and its style perfectly and along with her support in auditing us regularly has stood us in good stead when we changed over to BSI auditing and helped us maintain our status over a 3 year cycle of visits with only an odd minor nonconformity from each BSI audit , thoroughly recommend Ellen’s work.
So many thanks for all your help and assistance in achieving this and for making the process a lot more simple, straightforward and relatively painless than we imagined; not to mention achieving it in a very short period!
Ellen’s approach to ISO is so refreshingly different and ‘unstuffy’. She genuinely cares about building management systems that are useful rather than just tick boxes and she makes the process pretty painless as a result. Really glad that Ellen was recommended to us. If you’re going for ISO certification, for whatever reason, choose Ellen. You’ll get value for money and a consultant who’s rooting for your business to succeed.
Ellen is an excellent consultant offering expert advice while remaining pragmatic and understanding of evolving business needs. She takes a much welcomed simple approach to Quality and creates unbureaucratic and focused systems.
